Alayah & Co Beauty Boutique | Lash Extensions in Bacchus Marsh
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0476 710 633
FAQ

Frequently Asked Questions

Find answers to common questions about lash services, online booking, appointment preparation, infills, removal and aftercare at Alayah & Co Beauty Boutique in Bacchus Marsh, VIC.
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Booking

Booking Questions

Yes. You can book your lash appointment online through the Book Appointment page. Choose your lash service, select your preferred time and complete your booking details through the online booking system.
You can book through the website using the Book Appointment page. All Book Now buttons across the website should link to the booking page.
No. Bookings should be made through the website so your appointment details are organised properly. Instagram can be used for general questions, but appointment bookings should go through the online booking system.
You can review the Services page before booking. If you are still unsure, choose the service that feels closest to your preferred look or contact Chelsea before booking.
Yes. Once your booking is submitted, you should receive appointment details through the booking system. Exact appointment details are shared after your booking is confirmed.
Lash Services

Lash Service Questions

Alayah & Co Beauty Boutique offers Classic Lash Extensions, Hybrid Lash Extensions, Light Volume Lashes, Mega Volume Lashes, Infills and Lash Removal.

Classic lashes are a soft and natural lash option. They add length and definition without creating a heavy look, making them a good option for first-time clients or anyone who prefers a natural style.

Hybrid lashes use a mix of Classic and Volume techniques. They create a fuller look than Classic lashes while still keeping the style soft and wearable.

Light Volume lashes give more fullness than Hybrid lashes while keeping the overall look soft, balanced and wearable.
fullness, and Mega Volume is best for a bold glam finish. If you are not sure, review the Services page before booking.
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Maintenance

Infills and Removal Questions

Lash infills are maintenance appointments that help refresh your lash set as your natural lashes grow and shed. New extensions can be added where needed to help your set look maintained.

Many clients book infills around 2 to 3 weeks, depending on their lash retention, natural lash cycle and aftercare. If you are unsure, contact Chelsea before booking.

A 2 week infill is usually for regular upkeep and a fresher look. A 3 week infill may suit clients who still have enough extensions remaining and need maintenance before starting again.

Yes. Extension Removal is available if you are ready for a fresh start, want to take a break from lashes or need your current extensions removed.
It is better not to pull or remove lash extensions at home, as this can affect your natural lashes. A removal appointment is the safer option when you are ready to remove your set.
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Before Your Appointment

Preparation Questions

Please arrive with eye makeup removed where possible. Avoid mascara before your appointment and let Chelsea know if you have any current lash extensions, eye sensitivity or allergies.

It is best to avoid mascara before your lash appointment. Arriving with lashes as clean as possible can help the appointment run smoother.
Yes, please remove mascara, eyeliner and heavy eye makeup where possible before arriving.
Please mention if you currently have lash extensions, any eye sensitivity, allergies or anything Chelsea should know before your appointment.
Appointment time can vary depending on the service. Service durations should be confirmed with Chelsea before adding exact times to the website.
Aftercare

Lash Aftercare Questions

Avoid rubbing or pulling your lashes, keep them as clean as advised, brush gently when needed and follow any aftercare guidance Chelsea provides after your appointment.

It is best to avoid rubbing or pulling your lashes, as this can affect both your extensions and natural lashes.

Heavy eye makeup is best avoided where possible. If you do wear eye makeup, use gentle care around the eye area and follow Chelsea’s aftercare guidance.

This depends on your lash retention, natural lash cycle and preferred look. Many clients book infills around 2 to 3 weeks, but Chelsea can guide you based on your set.

No. Lash retention can vary based on your natural lashes, aftercare, lifestyle and the style you choose.

Location

Location and Contact Questions

Alayah & Co Beauty Boutique is a home-based lash studio in Bacchus Marsh, VIC.

For privacy and appointment comfort, exact appointment details are shared after your booking is confirmed.
Appointments are available Monday to Thursday from 8am to 3pm and Friday from 8am to 2:30pm. Saturday and Sunday are currently closed.
You can call Chelsea on 0476 710 633 or visit the Contact page for enquiries.

Yes. You can follow Alayah & Co Beauty Boutique on Instagram at @alayahandco_beauty.

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Ready to Book Your Lash Appointment?

Choose your lash service, select your preferred time and book online with Alayah & Co Beauty Boutique in Bacchus Marsh.
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